No green thumb necessary
With our high standards and quality control program, we run a consistent maintenance program with highly trained staff. Whether you currently have plants in your space or are looking to add them, Sedgefield can assist in providing the proper care your plants need in order to thrive.
Our programs are complete with guaranteed professional maintenance.
Quality Control and Quality Expectations
Management, Design Consultants, and Installation Personnel all continually monitor quality on each account to assure standards are upheld and the customer is satisfied with their service. Sedgefield strives to be a customer-driven organization that provides high-quality products and outstanding services. We guarantee a 24-hour response to client inquiries and emergencies.
Horticultural Staff and Training
We take great efforts to assure we are sending the best-qualified technicians into each of our client’s locations. Sedgefield’s screening, interviewing and selection process is extensive and includes a background check, E-verify, driver’s license check, and drug testing for all associates. Sedgefield has developed its own unique and extensive 8-12 week Training Program that all personnel must successfully complete. Consistent follow-up continues at regular intervals along with monthly action planning and yearly reviews with each associate for training and our continuous quality improvement program.
Plant Replacement Guarantee
All plants serviced under our maintenance contract will be guaranteed, meaning Sedgefield replaces at our expense any plant that deteriorates in health or appearance so long as we are maintaining them on a contractual basis. We expect our staff to request replacements before our clients notice any problems with their plants. All plant replacements are made with the same species, size and grade plant as was in place at the beginning of service period; or, with another plant of comparable value which is acceptable to the client.
If your plants look like they have had better days, reach out to us!